Privacy Policy
Last Updated: January 23, 2026
Our Commitment to Privacy
At CityOutlines, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and download our maps. We believe in transparency and keeping things simple.
1. Information We Collect
Information You Provide
Currently, we only collect information that you voluntarily provide to us, such as:
- • Email addresses when you contact us
- • Any information included in your messages to us
- • Information provided when requesting commercial licenses
Automatically Collected Information
Important: We currently do not use analytics tools or tracking cookies on our website. We do not collect:
- • Browsing behavior or usage statistics
- • IP addresses or device information
- • Cookies or tracking identifiers
- • Download history or user profiles
Note: In the future, we may implement basic analytics to understand how our website is used and improve the user experience. If we do, this Privacy Policy will be updated accordingly, and we will always prioritize privacy-respecting solutions.
2. How We Use Your Information
We use the limited information we collect only for the following purposes:
- • To respond to your inquiries and provide customer support
- • To process commercial licensing requests
- • To improve our website and services
- • To send information you have requested
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Map Downloads
When you download maps from CityOutlines:
- • We do not require registration or account creation
- • We do not track which maps you download
- • We do not collect personal information during downloads
- • Downloads are completely anonymous
Your ability to download our maps freely and anonymously is a core part of our commitment to accessibility and privacy.
4. Third-Party Services
Hosting: Our website is hosted by a third-party service provider. They may have access to server logs that include IP addresses and browser information, but we do not actively collect or use this data.
Email: When you email us, your message is transmitted through standard email services. We recommend not including sensitive information in email communications.
We do not currently use any third-party analytics, advertising, or tracking services.
5. Data Security
We implement reasonable security measures to protect any information you provide to us. However, no method of transmission over the internet is 100% secure.
Because we collect minimal data and do not require user accounts, your exposure to potential data breaches is significantly reduced.
6. Children's Privacy
Our website does not knowingly collect personal information from children under 13. Our service is designed for general audiences and does not target children.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- • The right to access information we hold about you
- • The right to request deletion of your information
- • The right to correct inaccurate information
- • The right to object to processing of your information
Since we collect minimal data, most of these rights are automatically respected. To exercise any of these rights, please contact us at hello@cityoutlines.com
8. Cookies and Tracking
We currently do not use cookies or any tracking technologies on our website. You can browse and download our maps without being tracked.
If we introduce cookies in the future (for example, to remember user preferences), we will update this policy and provide appropriate notice and consent mechanisms.
9. International Users
CityOutlines is accessible worldwide. If you are accessing our website from outside your country of residence, please note that your information may be transferred to and processed in locations where we operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
If we make significant changes that affect how we handle your information, we will provide prominent notice on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Summary: We respect your privacy. We don't track you, we don't sell your data, and we collect only the minimal information needed to provide our service and respond to your inquiries.