Privacy Policy
Last Updated: July 22, 2026
Our Commitment to Privacy
At CityOutlines, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and download our maps. We believe in transparency and keeping things simple.
1. Information We Collect
Information You Provide
Currently, we only collect information that you voluntarily provide to us, such as:
- • Email addresses when you contact us
- • Any information included in your messages to us
- • Information provided when requesting commercial licenses
Automatically Collected Information (Analytics)
With your consent, we use Google Analytics 4 to understand how visitors use our website so we can improve it. If you accept analytics via our cookie banner, Google Analytics collects:
- • Pages visited and time spent on the site
- • Approximate location (country/city level, derived from your IP address, which Google does not log or store)
- • Device and browser type, screen size, and language
- • How you arrived at our site (e.g., search engine or link)
Analytics is off by default. No analytics cookies are set unless you click "Accept" in the cookie banner. If you decline, you can still use every part of the website normally.
Note: You can withdraw or change your consent at any time via the "Cookie Settings" link in the footer of every page.
2. How We Use Your Information
We use the limited information we collect only for the following purposes:
- • To respond to your inquiries and provide customer support
- • To process commercial licensing requests
- • To improve our website and services
- • To send information you have requested
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Map Downloads
When you download maps from CityOutlines:
- • We do not require registration or account creation
- • We do not collect personal information during downloads
- • Downloads are not tied to any account or identity
- • If you consented to analytics, aggregated page statistics may include which map pages are popular — never who downloaded what
Your ability to download our maps freely and anonymously is a core part of our commitment to accessibility and privacy.
4. Third-Party Services
Hosting: Our website is hosted by a third-party service provider. They may have access to server logs that include IP addresses and browser information, but we do not actively collect or use this data.
Email: When you email us, your message is transmitted through standard email services. We recommend not including sensitive information in email communications.
Analytics: With your consent, we use Google Analytics 4, provided by Google LLC. Google processes usage data on our behalf to provide aggregated statistics about how the website is used. Data may be processed on Google servers outside your country, including in the United States under the EU-U.S. Data Privacy Framework. For details, see Google's Privacy Policy and how Google uses data from partner sites.
We do not use any advertising or cross-site tracking services.
5. Data Security
We implement reasonable security measures to protect any information you provide to us. However, no method of transmission over the internet is 100% secure.
Because we collect minimal data and do not require user accounts, your exposure to potential data breaches is significantly reduced.
6. Children's Privacy
Our website does not knowingly collect personal information from children under 13. Our service is designed for general audiences and does not target children.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- • The right to access information we hold about you
- • The right to request deletion of your information
- • The right to correct inaccurate information
- • The right to object to processing of your information
Since we collect minimal data, most of these rights are automatically respected. To exercise any of these rights, please contact us at hello@cityoutlines.com
8. Cookies and Tracking
We use cookies only for analytics, and only with your consent. When you first visit, a banner asks whether you accept analytics cookies. If you decline (or simply ignore the banner), no analytics cookies are set.
If you accept, Google Analytics sets the following cookies:
- • _ga — distinguishes visitors (expires after 2 years)
- • _ga_* — maintains session state (expires after 2 years)
Your consent choice itself is stored in your browser's local storage (not a cookie) and expires after 12 months, after which we ask again.
Withdrawing consent: Click "Cookie Settings" in the footer of any page to change your choice at any time. Declining removes existing Google Analytics cookies from your browser. You can also block analytics with the Google Analytics opt-out browser add-on.
9. International Users
CityOutlines is accessible worldwide. If you are accessing our website from outside your country of residence, please note that your information may be transferred to and processed in locations where we operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
If we make significant changes that affect how we handle your information, we will provide prominent notice on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Summary: We respect your privacy. We use privacy-conscious analytics only if you consent, we don't sell your data, and we collect only the minimal information needed to provide our service and respond to your inquiries.